Privacy Policy

Effective Date: 2025

At ACEMS Visa Consulting, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services online or offline.

1. Information We Collect

When you contact us or use our services, we may collect personal information including, but not limited to:

Full name
Contact information (email address, phone number, address)
Date of birth
Passport details
Academic and employment history
Financial and medical information (if required for visa processing)
Communication records
Any other information required to assess your eligibility or process visa applications

We only collect the information necessary to provide you with professional immigration consulting services.

2. How We Use Your Information

Your personal information is used solely for:

Assessing your visa eligibility
Preparing and lodging visa applications
Providing consultation, legal guidance, and settlement support services
Communicating with you regarding your application and service updates
Complying with legal and regulatory requirements

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Data Storage and Security

We take appropriate technical, administrative, and physical security measures to protect your personal data against unauthorized access, misuse, or disclosure. Your information is securely stored on encrypted servers and is accessible only to authorized personnel.

4. Third-Party Disclosure

In certain cases, we may share your information with:

Government agencies (immigration departments, visa processing authorities)
Education providers or institutions (for enrolment purposes)
Partner migration agents or legal professionals directly involved in your case (with your consent)

Any third-party service providers we engage are bound by confidentiality and data protection obligations.

5. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate or incomplete data
Withdraw consent or request deletion of your data (subject to legal and contractual obligations)

To exercise these rights, please contact us at:
📧 [Insert contact email]

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your browsing experience, track website performance, and improve our services. You may adjust your browser settings to disable cookies if you prefer.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
📧 hello@acemsconsulting.com

ACEMS Visa Consulting takes your privacy seriously. Your trust is important to us, and we are fully committed to handling your information responsibly and in accordance with applicable privacy laws.